GDPR
Understanding the General Data Protection Regulation (GDPR)
The laws concerning data protection changed significantly in Europe when the GDPR (General Data Protection Regulation) came into force on 25 May 2018.
In the case of the Laverton Housing Trust (“the trust”), it is essentially about how we collect your data and what we do with it.
How we collect data
- The trust collects personal data about you from your application to apply to live in one its almshouses.
- From your interactions with us, whether over the phone, in person, in writing or through our website or emails.
How we use your personal data
The main way in which we may use your personal information is to:
- Contact you about items of interest in the way the trust operates and how it may affect you as a resident
Sharing your personal information
The Trust will not share your personal information with any other organisations.
How the law protects you
We are only allowed to use personal information if we have a proper reason to do so. The law says we must have one of the following reasons:
- To fulfil a contract we have with you
- When it is our legal duty
- When it is in our legitimate interest
- When you consent to it
The Laverton Housing Trust collects and processes your personal information under the following lawful basis:
- In the legitimate business interests of the trust to send you information that we believe is informative and relevant to you and in a way that you might reasonably expect
Retaining your personal information
We will retain your personal information for as long as it is necessary for the purposes stated above. However, we will ensure to maintain the security and protection of any information we hold.
Your rights and how we respond
You may request access to a copy of the personal information we hold about you.
If you believe the personal information we hold about you is inaccurate, incorrect or
incomplete, please contact us as soon as possible so we can update it at ht1886@yahoo.com
You may withdraw the consent you granted for your personal information to be held by the trust at any time.
You can exercise these rights at any time by contacting us using the contact information on our website. Please note, we may need to validate your identity before we can respond to your request. We aim to respond to your request within 30 days from receipt of
request. We will let you know if we need additional time to complete and will also let you know whether we accept or refuse your request.
Security
We take all reasonable precautions to keep your personal information secure but if you have any concerns about the use of your personal data, or the way we handle your requests relating to your rights, you can raise a complaint directly with us using the contact details on our website.
If you have any questions about the way that the Laverton Housing Trust collects and uses your personal information, please contact us at ht1886@yahoo.com
If you are not satisfied with the way we handle your complaint, you are entitled to raise a complaint directly with the UK Information Commissioner’s Office via the details available on their website https://www.ico.org.uk or helpline number 0303 123 1113